FAQ: Sourcing PIR Infrared Motion Detector (WL-PIR300) from China — Answers for Munich Importers & D

Frequently Asked Questions: Sourcing PIR Infrared Motion Detector (WL-PIR300) from Wanlin China Factory

The following questions are most frequently asked by distributors, importers, and system integrators in Munich, Germany when evaluating Wanlin as their China factory supply partner for PIR Infrared Motion Detector (WL-PIR300).

Q4: Can I get a sample before placing a bulk order?
A: Yes. Contact wanlinfirecontrol@163.com. Sample ships via DHL/FedEx (3–5 days to Munich). The sample cost is fully deductible from your first bulk order.

Q9: How do you handle warranty claims for products sold in Germany?
A: 2-year warranty. Defective units within warranty are replaced in the next shipment at no charge. For time-sensitive replacements, we can air-freight replacement units to Munich within 48 hours.

Q7: What incoterms do you support for shipment to Munich?
A: EXW, FOB Shanghai/Shenzhen, CIF Munich, DDP Munich. For DDP shipments, we manage all customs and last-mile delivery — you receive goods ready for sale.

Q6: What payment terms do you offer for new partners in Germany?
A: For first orders: 30% deposit, 70% before shipment. After 2+ successful orders, we can offer T/T 30/70, LC at sight, or open account terms for established partners.

Q8: Is the PIR Infrared Motion Detector compatible with Alexa, Google Home, or Apple HomeKit?
A: Yes. Most Wanlin home fire safety products support voice assistant integration. The WL-PIR300 works with Alexa and Google Home out of the box. HomeKit integration available in the OEM version.

Q2: Does the PIR Infrared Motion Detector hold FCC certification?
A: Yes. The WL-PIR300 holds FCC / ETL / ISO 9001 certifications. We provide full test reports and Declaration of Conformity — ready for Germany customs and fire authority inspection.

Q3: What is the lead time for 1,000 pcs of WL-PIR300 shipped to Munich?
A: Standard stock: 15–20 days. OEM/custom: 30–45 days. For urgent orders, we maintain safety stock of popular models for 7-day express dispatch.

Q10: Can you help with product registration / local certification in Germany?
A: We provide all required documentation (FCC / ETL / ISO 9001) and have experience supporting partners in Germany through local fire authority registration. Contact wanlinfirecontrol@163.com for a compliance checklist specific to Germany.

Still Have Questions?

Our export team in China responds within 24 hours to all inquiries from Munich, Germany.

Export Service Hotline: +8613261677119

Email: wanlinfirecontrol@163.com

Website: www.wanlinfire.com

Published Date

2026-03-11

Contact

Export Service Hotline: +8613261677119

Email: wanlinfirecontrol@163.com

Website: www.wanlinfire.com